CMO retreat
CMO 2025 highlights
PSFI, together with Totum, hosted our first annual CMO retreat at Monkey Island, bringing together CMOs from across professional services to explore how to set the stage for growth and the role of the CMO in driving the growth agenda....
CMO retreat 2025
PSFI, together with Totum, hosted our first annual CMO retreat at Monkey Island, bringing together CMOs from across professional services to explore how firms can set the stage for growth and the role of the CMO in driving the growth...
Client loyalty report
Client loyalty has long been considered the holy grail of professional services — sought after, talked about, and often misunderstood. In partnership with Totum, PSFI commissioned this 2026 study to explore what truly drives loyalty among senior buyers of legal...
CMO retreat highlights 2026
PSFI, together with Totum, hosted our second annual CMO retreat at Monkey Island, bringing together CMOs from across professional services to explore what really drives client loyalty. Download the highlights for: What consumer brands can (and can't) teach professional services...
CMO retreat 2026
PSFI, together with Totum, hosted our second annual CMO retreat at Monkey Island, bringing together CMOs from across professional services to explore what really drives client loyalty. Across four sessions, we heard from speakers at Caffè Nero, Splendid Hospitality, Pets...