How to build excellent client teams

PSFI’s Ebba Bahl and Henry Marsden chat through how to get really good at building client teams in today’s podcast. The conversation continues our series on ‘what clients really want’. Henry and Ebba share insights from PSFI’s research report into what makes a good client team, how to set up for success, the importance of good leadership, how to align to the client and team dynamics.

At PSFI we think building high performing teams that align closely to the needs of a client is challenging. Many try and few get there. Where they do succeed, the firm’s reputation, profitability and the careers of those on the team are significantly enhanced. Our partners advise partners how to set up for success, deliver development initiatives that make a difference and provide a suite of evidence-based tools that stretch performance year on year.

Done well, client teams will transform your firm and build leaders of the future. Read more about our approach here.

Author

Ebba Bahl