Session 4 – KPI’s
We are bringing firms from across the globe to our PSFI AI Roundtable series.
These sessions bring together senior leaders to explore what clients really need, and increasingly expect, from AI‑enabled legal services. We’ll be sharing fresh insights from General Counsel across multiple sectors.
At PSFI, we’re helping firms navigate the fast‑moving AI landscape and we’re excited to convene this group for open, forward‑looking discussions.
Downloads AuthorKPI’s – Session notes
The fourth AI Roundtable discussion focused on how law firms are struggling to shift from traditional, input‑based KPIs (especially billable hours) toward value‑based metrics that better reflect client outcomes, quality, and the impact of AI. The session examined how KPIs...
AuthorKPI’s – Session slides
The fourth AI Roundtable discussion focused on how law firms are struggling to shift from traditional, input‑based KPIs (especially billable hours) toward value‑based metrics that better reflect client outcomes, quality, and the impact of AI. The session examined how KPIs...