Insights
We help you access, navigate, understand and apply the most relevant leading edge thinking and research to help your business grow.
Page 1 of 1
Articles
AuthorPricing strategy is key in a downturn
The cost cutting dilemma Law firms are facing a situation most Partners have never encountered. EU inflation is at 10.1%, which is the highest since the EU was formed. This causes a predicament for many law firms which are trapped...
PodcastsLeading in a Crisis: A masterclass for leaders
As part of our leading in a crisis series, PSFI’s Mike Mister chats to James George, part of the senior leadership team at strategy consultants OC&C. James joined the business over 20 years ago and has held a number of...
Building High Performing Practices in Challenging Times
Building High Performing Practices explores the nature of practice group underperformance and its causes. Our new report examines three key areas of focus that leaders have used to turn underperformance around and put practices onto a growth trajectory- the role...
Practice turnaround and the role of the Board: an enabler or a brake?
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
Practice turnaround and the role of the Executive
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
Practice turnaround and the role of the practice leader: have you got what it takes?
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
FeaturedLeading in a crisis
In this series, we look at leadership in a crisis. We consider why now is the crucial time for leaders to step up and lead and over the coming weeks will be sharing the playbook for leaders to follow to get...
Shifting the advisor mindset
I have had the pleasure to work with thousands of talented partners, counsel and associates who deliver exceptional client service. One area of my focus has been to encourage, develop and support these talented professionals to become talented leaders who...
Spotlight on Malti Bhojwani
We are delighted to introduce Malti Bhojwani who is joining as one of our Associates. Malti is a transformational team and group facilitator, executive coach and author with over 20 years’ of experience. She works at senior leadership levels to...
Spotlight on Joan Caruso
We are delighted to introduce Joan Caruso who is joining as one of our Associates with a focus on executive coaching. During her corporate career, Joan has held a number of senior human resource management positions in complex corporate environments,...
Spotlight on John Raymond
PSFI are happy to introduce John Raymond who is joining as an Associate specialising in leadership and team development. John has more than two decades experience working with large organisations in corporate, academia, NFP and government, being seen as both...
Spotlight on Catherine Law
PSFI are pleased to introduce Catherine Law, who is joining as an Associate specialising in leadership coaching and team development. Alongside nine years practicing as an executive coach, Catherine has over 20 years of front-line professional experience spanning both consulting...
PSFI announces new coaching course
We have joined forces with TPC Leadership to bring you this programme which has been designed specifically for lawyers to help you develop your own leadership style, enabling you to lead both clients and people effectively. Leading Clients, Leading People...
Spotlight on Rebecca Hill
At PSFI, we work with an incredible community of highly talented, handpicked practitioners and academics. Every one of us has worked for professional services firms so ‘get’ the sector and together we have decades of experience. PSFI are delighted to introduce Rebecca...
Spotlight on Amanda Fernando
PSFI are pleased to introduce Amanda Fernando, who is joining as one of our Associates focusing on talent development. Amanda has over 25 years’ experience navigating the complexity of global, top tier professional services firms. During her time in talent development,...
Book launch: From Work Life to New Life: Rewriting the Rules of Retirement for Smart Professionals
Rewriting the rules of retirement -A new business book giving a roadmap for smart professionals to have an ‘encore career’- Some smart professionals thrive and others struggle as they transition out of large organisations into post-organisational life. is a new...
Spotlight on Karen Dawson
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. PSFI are happy to introduce Karen, who...
Spotlight on Ingrid Dietz
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of Associates to get clients the right advice when they need it. Ingrid Dietz is one of...
Spotlight on Celine Fontaine
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. PSFI are pleased to introduce...
Our statement on the conflict in Ukraine
PSFI's Chairman Ori Wiener makes this statement on behalf of PSFI “We condemn the Russian invasion of Ukraine, the ruthless violation of international law and the terrible consequences for the people of Ukraine. “Along with all our friends and colleagues...
PSFI announces four new partners
We are pleased to announce the appointment of four new partners to PSFI, bringing the total number of partners to nine. After recently transitioning to an LLP, these four new partners are joining us at the start of an exciting...
PSFI is now an LLP
Over the past year we have spent time refining our purpose and values to ensure we continue to be focused on responding to our clients’ needs. At PSFI we are committed to growing our business and continuing to offer our...
Spotlight on our people
In this series, we are shining a light on the people that make up PSFI. We know PSFI’s people are in a league of their own, unmatched in terms of their expertise and experience. They discern and get to the...
Women In leadership
In this series we look at what needs to change in professional services firms to help more women move into and stay in leadership positions. We also consider the wider systemic issues that firm leaders need to pay attention to.
Moving the Masses: James Wilson from Baker McKenzie on helping more women move into and stay in leadership positions
In today’s podcast we sit down with James Wilson, senior tax partner at Baker McKenzie, to discuss the challenges facing women in leadership. PSFI partner Joanna Corr chatted with James about what needs to change in professional services firms to...
Why collaboration matters
As part of our 'What clients really want' series, PSFI’s Toby Hoskins chats with Portia Hickey, co creator of the Thrive Matters platform, about why collaboration can make such a difference in professional services firms. They discuss the Smart Collaboration...
How to build excellent client teams
PSFI’s Ebba Bahl and Henry Marsden chat through how to get really good at building client teams in today’s podcast. The conversation continues our series on ‘what clients really want’. Henry and Ebba share insights from PSFI’s research report into...
Avoiding mistakes in client relationships
Continuing our ‘what clients really want’ series, PSFI partner Ori Wiener sits down again with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard Chartered...
How to fast track new client relationships and cross-sell
Continuing our ‘what clients really want’ campaign, PSFI partner Ori Wiener sits down again with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard Chartered...
How to build good client relationships: Ori Wiener in conversation with Marie Stevens and Palwinder Hare
To kick off our ‘what clients really want’ campaign, PSFI partner Ori Wiener sits down with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard...
Rupa’s story: the challenges of being a woman in a leadership role
PSFI Partners Joanna Corr and Mike Mister chat about Mike’s latest case study, Rupa’s Story, in today’s episode. The case study explores Rupa’s first year as partner in a major professional services firm and delves into the issues and themes...
What clients really want
We take a look at what clients really want and cover topics including how to build effective client teams, our thoughts on effective collaboration, the role of trusted advisors, a look at the ESG agenda, the client journey and how...
The challenge of embedding ESG in professional services firms
There is no doubt that Covid has accelerated the rapid rise of Environmental, Social and Governance (ESG) up the agenda. Professional services firms are at varying stages of their ESG journey, but all are wanting to get it right, structure...
Are we all still speaking “pandemic”?
PSFI partner Mike Mister looks at some of the phrases that have sprung up during the pandemic and considers whether some of them are now past their sell-by date as we move to a new way of working. Now that...
PSFI expands its German team with the appointment of Ebba Bahl
Ebba Bahl, a Düsseldorf-based coach, consultant and lawyer, is joining leading professional services consulting firm PSFI as a Principal Consultant on 1 August 2021. Ebba has over 20 years’ experience working in marketing and business development for law firms, in...
How viewing a matter in a life cycle helps improve pricing
Our team in Germany share how viewing a matter in a life cycle helps improve pricing as part of our Pricing, Pitching & Profitability series. Pricing is not an isolated event taking place at one point during the matter life...
Spotlight on Jason Rabinowitz
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. We are investing in this network, expanding...
Spotlight on Iain Maclean
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. We are investing in this network, expanding...
Spotlight on Clint Evans
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. Clint has joined as one...
I really DO need to go into the office!
PSFI partner Mike Mister looks at the organisational and personal reasons for going back to an office and looks at the role of the office as a space for collaboration, connection and development. How things have changed. The above sentiment,...
10 Approaches to increase profit
Our team in Germany share 10 approaches to increase profitability as part of our Pricing, Pitching & Profitability series. Lawyers, alongside other professionals are facing unprecedented pressures to preserve profitability. Long term trends such as the increasing involvement of procurement...
Collaboration – Why bother?
PSFI partner Toby Hoskins looks at the art of collaboration and why it’s so difficult for law firms to get right. He also considers why trust, courage and leadership are so important. Driven by market pressure to work more deeply with...
Why do women so rarely make it into senior positions when our data says women could be more effective leaders of professional service firms than men?
On International Women’s Day, PSFI Managing Partner Henry Marsden, author Rob Lees and consultant Liz Baltesz consider why women can be more effective leaders of professional services firms The recent appointment of Georgia Dawson as the new senior partner at...
Spotlight on Nigel Spencer
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. Nigel is one of our...
“2 + 2 + 1” =?????
PSFI partner Mike Mister looks at how our work lives might look post-Covid and the role of the office as part of our Women & Leadership campaign. The future business world’s experience of 2020 will, in all probability, offer a...
Is the office obsolete?
Mike Mister, a Partner at PSFI, discusses whether in office working is essential or expendable and what the longer term effects might be from working in an increasingly remote environment. Just going to pop into the office. Doesn’t that sound...
Two new Principal Consultants join PSFI to strengthen offering in Germany
Leading professional services consulting firm PSFI has announced today that two new Principal Consultants, based in Germany, have joined the firm. Dirk Eilers has more than 18 years’ experience working for magic circle law firms and also logistics giant UPS. As...
Has the tide gone out far enough yet?
PSFI Partner Mike Mister reflects on how leadership has been exercised during an uncertain time and the lessons that can be learned when looking for those who will become future leaders. As the global economy starts to take faltering steps...