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Articles
AuthorSpotlight on Gary Reader
We are delighted to introduce Gary Reader who is joining PSFI as a Principal Consultant. Gary is a digitally-fluent international leader, board member and advisor, working with financial services, professional services and start ups. He has significant international experience having...
Spotlight on Sarah Grigsby
We are pleased to introduce Sarah Grigsby who has joined as an Associate focusing on coaching senior leaders in multinational corporations through individual and organisational change. Sarah has worked with blue-chip clients across multiple industries including banking, insurance, aerospace and...
Spotlight on Judith Hammer
We are happy to introduce Judith Hammer who has joined PSFI as an Associate specialising in leadership development and essential interpersonal skills. With over 20 years’ experience across a variety of sectors, she has a proven track record working with...
Spotlight on Jonny Tapnack
We are delighted to welcome Jonny Tapnack who is joining PSFI as a Principal Consultant. Jonny has more than 20 years’ experience as a people and leadership development consultant, and is a skilled facilitator and coach. He has worked across...
Spotlight on Penny Moyle
We are happy to introduce Penny Moyle who is joining as an Associate specialising in individual and team coaching, board facilitation and leadership development. Penny is a business psychologist and executive coach, with a passion for helping organizations and their...
Ori Wiener is re-elected as Chair of PSFI
PSFI is delighted to announce that Ori Wiener has been re-elected as Chair for another four years. On his re-election Ori Wiener said: "I am thrilled to have been re-elected as Chair of PSFI. I believe we have been remarkably...
Growing the top line
Our Performance team is regularly called in by clients to help in situations where the leaders of professional and financial service firms are looking to grow firmwide income. These conversations can go many ways ranging from strategic change and improving...
FeaturedImproving business performance outcomes
We support leaders to build the disciplines, skills and structures to increase business performance and the return to stakeholders, with a wealth of experience having worked with most of the leading professional and financial services firms. In this series we...
Happy AI Anniversary
Is cyborg professional work any closer to reality? Time will tell whether 2023 will be most remembered as the year that publicly available Artificial Intelligence (AI) capability came into common view in the same way that the Netscape debut of...
The Senior Partner’s six levers of influence in a CEO transition
Ensuring a good transition in Managing Partner roles is far from straight forward. At PSFI we have modelled, discussed and advised many partnerships on how they manage this process given their unique histories and approaches. In this article we look...
PodcastsImproving the effectiveness of leadership teams
Next up in our building critical leadership capabilities series is a podcast on creating effective top teams. Principal Consultant Kevin Hogarth is joined by Partner Jason Rabinowitz and Associate Chris Smith to discuss how to improve the effectiveness of leadership...
The tasks of leadership
Leadership in professional firms really matters. In a long career tracking the performance of professional practices, I have repeatedly seen great leaders improve the performance of previously mediocre practices. And I have occasionally seen weak leaders damage the performance of...
Senior career transitions
Today's podcast is hosted by PSFI Principal Consultant Julie Morrison and continues our leadership series and focuses on senior career transitions, from the perspective of the individual and also the firm. Julie has over 30 years’ experience advising professional services firms of...
Resolving the leadership shortage
In this article we consider what motivates partners to take on additional and more formal leadership roles and what questions the organisation, and its current leaders should be asking to identify a pool of future leaders. All partners could be...
Our leadership practice has evolved
We have recently evolved and expanded our leadership practice with several new senior practitioners joining our team. Our newest team members are highly sought after as consultants but have also held highly senior leadership positions themselves. We have a wealth...
Building critical leadership capabilities
We support leaders on their most complex challenges, with a wealth of experience having worked with most of the leading professional and financial services firms. In this series we share our insights into building critical leadership capabilities.
PSFI announces two new Principal Consultants
PSFI is pleased to announce the appointment two new Principal Consultants, Jason Haines and Kevan Skelton. This follows on from the recent appointment of six new Principal Consultants. Jason Haines Jason is a qualified accountant with decades of experience working...
Spotlight on Jason Haines
We are delighted to introduce Jason Haines who has joined PSFI as a Principal Consultant. Jason is a qualified accountant with decades of experience working in the finance and legal sectors. He has held senior roles with Andersen Worldwide, PricewaterhouseCoopers...
Spotlight on Kevan Skelton
We are pleased to introduce Kevan Skelton who has joined as a Principal Consultant. Kevan has more than two decades experience working internationally as a senior executive, consultant and coach. Kevan’s previous roles have included CHRO for a global law...
Spotlight on Simon McBride
We are delighted to introduce Simon McBride who is joining PSFI as an Associate. Simon specialises in executive coaching, leadership and team performance. He has more than 25 years’ professional experience in leadership, consulting and people management. In his early...
PSFI announces six new Principal Consultants
PSFI is expanding and we are pleased to announce the appointment of six new Principal Consultants to PSFI. Adrian Barker, Louise Buckle, Kevin Hogarth, Alastair Mitchell, Julie Morrison and Hannah Perry bring with them a wealth of experience which will...
Spotlight on Louise Buckle
We are pleased to introduce Louise Buckle who has joined as a Principal Consultant specialising in executive coaching. Louise has over two decades experience coaching senior leaders across professional services. She spent 3 years running leadership development in an NHS...
Spotlight on Kevin Hogarth
We are happy to introduce Kevin Hogarth who has joined PSFI as a Principal Consultant. Kevin has extensive non-executive experience alongside nearly 40 years business experience in the professional services, financial services, education, charity and healthcare sectors. Kevin’s previous roles...
Spotlight on Julie Morrison
We are delighted to introduce Julie Morrison who has joined PSFI as a Principal Consultant. Julie has over 30 years’ experience advising law firms of all sizes and many locations on strategy, performance, purpose, partner engagement and profitability. She led...
Spotlight on Hannah Perry
We are happy to introduce Hannah Perry who has joined PSFI as a Principal Consultant. Hannah has over two decades experience working internationally specialising in integration, change and growth. Hannah has led and implemented business transformation projects in complex matrix...
Spotlight on Andrew Wright
PSFI are pleased to introduce Andrew Wright who has joined as an Associate specialising in learning and development, performance and talent management, and organisational change management. Prior to starting his own consultancy, Andrew was Partner Development and Markets Learning Leader...
Spotlight on Chris Smith
We are pleased to introduce Chris Smith who is joining PSFI as an Associate specialising in helping senior leaders and emerging talent lead change in their business. Chris has over two decades experience as a coach, consultant and business manager....
Leading in a Crisis: The client’s voice
To continue our series about leading in a crisis, PSFI partner Ebba Bahl sits down with Chris Fowler (former COO at BT) and Paul Ringham (former Commercial Director for BT) to bring the client’s voice to the conversation, as we...
Pricing strategy is key in a downturn
The cost cutting dilemma Law firms are facing a situation most Partners have never encountered. EU inflation is at 10.1%, which is the highest since the EU was formed. This causes a predicament for many law firms which are trapped...
Leading in a Crisis: A masterclass for leaders
As part of our leading in a crisis series, PSFI’s Mike Mister chats to James George, part of the senior leadership team at strategy consultants OC&C. James joined the business over 20 years ago and has held a number of...
Building High Performing Practices in Challenging Times
Building High Performing Practices explores the nature of practice group underperformance and its causes. Our new report examines three key areas of focus that leaders have used to turn underperformance around and put practices onto a growth trajectory- the role...
Practice turnaround and the role of the Board: an enabler or a brake?
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
Practice turnaround and the role of the Executive
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
Practice turnaround and the role of the practice leader: have you got what it takes?
In this series, we are looking at leadership in a crisis. Practice management, how to spot an underperforming practice and how to turn things around are perennial challenges for professional and financial services firms. These problems which were exacerbated during the...
Leading in a crisis
In this series, we look at leadership in a crisis. We consider why now is the crucial time for leaders to step up and lead and over the coming weeks will be sharing the playbook for leaders to follow to get...
Shifting the advisor mindset
I have had the pleasure to work with thousands of talented partners, counsel and associates who deliver exceptional client service. One area of my focus has been to encourage, develop and support these talented professionals to become talented leaders who...
Spotlight on Malti Bhojwani
We are delighted to introduce Malti Bhojwani who is joining as one of our Associates. Malti is a transformational team and group facilitator, executive coach and author with over 20 years’ of experience. She works at senior leadership levels to...
Spotlight on Joan Caruso
We are delighted to introduce Joan Caruso who is joining as one of our Associates with a focus on executive coaching. During her corporate career, Joan has held a number of senior human resource management positions in complex corporate environments,...
Spotlight on Catherine Law
PSFI are pleased to introduce Catherine Law, who is joining as an Associate specialising in leadership coaching and team development. Alongside nine years practicing as an executive coach, Catherine has over 20 years of front-line professional experience spanning both consulting...
PSFI announces new coaching course
We have joined forces with TPC Leadership to bring you this programme which has been designed specifically for lawyers to help you develop your own leadership style, enabling you to lead both clients and people effectively. Leading Clients, Leading People...
Spotlight on Rebecca Hill
At PSFI, we work with an incredible community of highly talented, handpicked practitioners and academics. Every one of us has worked for professional services firms so ‘get’ the sector and together we have decades of experience. PSFI are delighted to introduce Rebecca...
Book launch: From Work Life to New Life: Rewriting the Rules of Retirement for Smart Professionals
Rewriting the rules of retirement -A new business book giving a roadmap for smart professionals to have an ‘encore career’- Some smart professionals thrive and others struggle as they transition out of large organisations into post-organisational life. is a new...
Spotlight on Karen Dawson
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. PSFI are happy to introduce Karen, who...
Spotlight on Ingrid Dietz
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of Associates to get clients the right advice when they need it. Ingrid Dietz is one of...
Spotlight on Celine Fontaine
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. PSFI are pleased to introduce...
Our statement on the conflict in Ukraine
PSFI's Chairman Ori Wiener makes this statement on behalf of PSFI “We condemn the Russian invasion of Ukraine, the ruthless violation of international law and the terrible consequences for the people of Ukraine. “Along with all our friends and colleagues...
PSFI announces four new partners
We are pleased to announce the appointment of four new partners to PSFI, bringing the total number of partners to nine. After recently transitioning to an LLP, these four new partners are joining us at the start of an exciting...
PSFI is now an LLP
Over the past year we have spent time refining our purpose and values to ensure we continue to be focused on responding to our clients’ needs. At PSFI we are committed to growing our business and continuing to offer our...
Spotlight on our people
In this series, we are shining a light on the people that make up PSFI. We know PSFI’s people are in a league of their own, unmatched in terms of their expertise and experience. They discern and get to the...
Women In leadership
In this series we look at what needs to change in professional services firms to help more women move into and stay in leadership positions. We also consider the wider systemic issues that firm leaders need to pay attention to.
Moving the Masses: James Wilson from Baker McKenzie on helping more women move into and stay in leadership positions
In today’s podcast we sit down with James Wilson, senior tax partner at Baker McKenzie, to discuss the challenges facing women in leadership. PSFI partner Joanna Corr chatted with James about what needs to change in professional services firms to...
Why collaboration matters
As part of our 'What clients really want' series, PSFI’s Toby Hoskins chats with Portia Hickey, co creator of the Thrive Matters platform, about why collaboration can make such a difference in professional services firms. They discuss the Smart Collaboration...
How to build excellent client teams
PSFI’s Ebba Bahl and Henry Marsden chat through how to get really good at building client teams in today’s podcast. The conversation continues our series on ‘what clients really want’. Henry and Ebba share insights from PSFI’s research report into...
Avoiding mistakes in client relationships
Continuing our ‘what clients really want’ series, PSFI partner Ori Wiener sits down again with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard Chartered...
How to fast track new client relationships and cross-sell
Continuing our ‘what clients really want’ campaign, PSFI partner Ori Wiener sits down again with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard Chartered...
How to build good client relationships: Ori Wiener in conversation with Marie Stevens and Palwinder Hare
To kick off our ‘what clients really want’ campaign, PSFI partner Ori Wiener sits down with Marie Stevens (Chairman of the Independent Compliance Committee of Caesars Entertainment UK) and Palwinder Hare (Head of Legal Group M&A and Corporate at Standard...
Rupa’s story: the challenges of being a woman in a leadership role
PSFI Partners Joanna Corr and Mike Mister chat about Mike’s latest case study, Rupa’s Story, in today’s episode. The case study explores Rupa’s first year as partner in a major professional services firm and delves into the issues and themes...
What clients really want
We take a look at what clients really want and cover topics including how to build effective client teams, our thoughts on effective collaboration, the role of trusted advisors, a look at the ESG agenda, the client journey and how...
The challenge of embedding ESG in professional services firms
There is no doubt that Covid has accelerated the rapid rise of Environmental, Social and Governance (ESG) up the agenda. Professional services firms are at varying stages of their ESG journey, but all are wanting to get it right, structure...
Are we all still speaking “pandemic”?
PSFI partner Mike Mister looks at some of the phrases that have sprung up during the pandemic and considers whether some of them are now past their sell-by date as we move to a new way of working. Now that...
PSFI expands its German team with the appointment of Ebba Bahl
Ebba Bahl, a Düsseldorf-based coach, consultant and lawyer, is joining leading professional services consulting firm PSFI as a Principal Consultant on 1 August 2021. Ebba has over 20 years’ experience working in marketing and business development for law firms, in...
How viewing a matter in a life cycle helps improve pricing
Our team in Germany share how viewing a matter in a life cycle helps improve pricing as part of our Pricing, Pitching & Profitability series. Pricing is not an isolated event taking place at one point during the matter life...
Spotlight on Jason Rabinowitz
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. We are investing in this network, expanding...
Spotlight on Iain Maclean
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community to get clients the right advice when they need it. We are investing in this network, expanding...
Spotlight on Clint Evans
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. Clint has joined as one...
I really DO need to go into the office!
PSFI partner Mike Mister looks at the organisational and personal reasons for going back to an office and looks at the role of the office as a space for collaboration, connection and development. How things have changed. The above sentiment,...
10 Approaches to increase profit
Our team in Germany share 10 approaches to increase profitability as part of our Pricing, Pitching & Profitability series. Lawyers, alongside other professionals are facing unprecedented pressures to preserve profitability. Long term trends such as the increasing involvement of procurement...
Collaboration – Why bother?
PSFI partner Toby Hoskins looks at the art of collaboration and why it’s so difficult for law firms to get right. He also considers why trust, courage and leadership are so important. Driven by market pressure to work more deeply with...
Why do women so rarely make it into senior positions when our data says women could be more effective leaders of professional service firms than men?
On International Women’s Day, PSFI Managing Partner Henry Marsden, author Rob Lees and consultant Liz Baltesz consider why women can be more effective leaders of professional services firms The recent appointment of Georgia Dawson as the new senior partner at...
Spotlight on Nigel Spencer
At PSFI we work with an incredible community of highly talented, handpicked practitioners and academics. We connect clients with this carefully curated community of associates to get clients the right advice when they need it. Nigel is one of our...
“2 + 2 + 1” =?????
PSFI partner Mike Mister looks at how our work lives might look post-Covid and the role of the office as part of our Women & Leadership campaign. The future business world’s experience of 2020 will, in all probability, offer a...
Is the office obsolete?
Mike Mister, a Partner at PSFI, discusses whether in office working is essential or expendable and what the longer term effects might be from working in an increasingly remote environment. Just going to pop into the office. Doesn’t that sound...
Two new Principal Consultants join PSFI to strengthen offering in Germany
Leading professional services consulting firm PSFI has announced today that two new Principal Consultants, based in Germany, have joined the firm. Dirk Eilers has more than 18 years’ experience working for magic circle law firms and also logistics giant UPS. As...
Has the tide gone out far enough yet?
PSFI Partner Mike Mister reflects on how leadership has been exercised during an uncertain time and the lessons that can be learned when looking for those who will become future leaders. As the global economy starts to take faltering steps...